Welcome to Communicate, Leadership and Communications Skills Trainers, Coaches and Mentors in Wellington and Auckland

Penny Harrison
Janine Gould
Lee Wilkinson

Communication skills are universal and mandatory to business and career success

Most communication skills can be developed effectively in a group environment.
We provide a broad range of in-house communication programmes especially
designed for this purpose. They are highly interactive, based on proven techniques
and they utilise international communications research.

"In an information-based economy, a company's most important asset is not its people, but the richness of the connections between its people" Dr Reuben McDaniel

Penny 027 281 9502

Lee 021 455 326

Janine 0274 898 888

Or email info@communicate.co.nz

Giving and receiving feedback

Feedback is an important part of working life and is often poorly handled. We fear giving negative feedback and under-utilise the power of positive feedback.   This programme shows you how to make negative feedback constructive and positive feedback enhancing.

Feedback skills:

Giving and receiving feedback

People who are good at handling feedback create a dynamic forum in which people can share ideas. Effective feedback leads to more positive results and makes the most constructive use of team dynamics.


Challenges and pluses

  • The problems and pitfalls of feedback
  • Simple principles to apply to any situation

Getting ready

  • Planning leads to success
  • Common dangers and how to avoid them

Giving the negative feedback

  • Setting goals for the discussion
  • Getting your message across – a really great structure to use
  • Handy extra tips
  • Practice on real examples

Receiving feedback

  • How to listen to their point of view
  • Handling criticism of you – even though we know you're perfect!
  • Practice handling their reactions

Harnessing the power of positive feedback

Download PDFDownloadthe PDF outline of a typical in-house programme in this area.



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Success Story

"Participants on our courses have always rated Communicate Consultants very highly for the relevance of the content of their sessions and the professional way in which they carry out their work. Their sessions are lively and effective and a highlight of our programs."